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Ticket / Emergency Ticket

Flexible technical assistance to multiplicity services

bintec elmeg GmbH offers with its ticket support a flexible technical assistance to multiplicity services. The support offers direct access to the technical know-how and the expert knowledge of the support. Our specialists, e.g. network application engineers, design and configure solutions for your individual requirements and needs.

Additionally to the standard support ticket for non-time-critical inquiries, we offer now the emergency ticket, with a reaction time of maximum 1 hour. This enables us to assist you competent and quickly with our qualified bintec elmeg GmbH Support, should you need ad hoc help on site, when putting a bintec elmeg GmbH solution in operation.

We are available from Monday - Friday from 9:00 a.m. - 5:00 p.m at your disposal. Our support team will be happy to answer your questions.

Tickets can be ordered through our online ticket form. If you have any questions, please contact us via ticket-order(at)

Ticket Pricing

Ticket Pricing 1 Ticket 3 Tickets 5 Tickets 10 Tickets
Guaranteed Reaction Time 1 hour 120,00 € 270,00 € 427,50 € 765,00 €
Guaranteed Reaction Time NBD – Next Business Day 80,00 € 180,00 € 285,00 € 550,00 €

One ticket consists 30 minutes phone support

Prices excl. VAT

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