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Warranty Package

The warranty extension for bintec elmeg products!

The Warranty Packages will give you security and expand the capability of your company. Availability - that's the most important requierement of a central networking device! If worst comes, we support you with our new Warranty Packages over the long term.

The Warranty Packages extend warranty to 5 years in total (2 years standard warranty plus 3 years warranty extention)!

Your benefits of this service for the bintec and elmeg product lines:

  • Easy procurement of the Warranty Package from our distributors as well from our resellers.
  • Activation of the Warranty Packages within the first 3 months after purchase of the bintec or elmeg product.
  • Online Activation
  • Simple claim of the Warranty Package anytime by our special warranty extension online bintec elmeg GmbH RMA Form.
Article number Description End Customer price (excl. VAT)
5500002180 Warranty Package small € 59,00
5500002181 Warranty Package medium € 89,00
5500002182 Warranty Package large € 119,00
5500002183 Warranty Package extra large € 179,00
Model Warranty Package Standard Warranty Warranty Extension
be.IP
be.IP small 24 months 36 months
be.IP plus small 24 months 36 months
be.IP 4isdn medium 24 months 36 months
hybird
hybird 300 large 24 months 36 months
hybird 600 large 24 months 36 months
Modul 4SU6FXS small 24 months 36 months
Modul 8FXS small 24 months 36 months
Modul 16FXS small 24 months 36 months
Modul 4S/U+4U small 24 months 36 months
Modul 4FXO small 24 months 36 months
RS-Serie
RS123 small 24 months 36 months
RS123w small 24 months 36 months
RS123w-4G small 24 months 36 months
RS353j small 24 months 36 months
RS353jw small 24 months 36 months
RS353j-4G medium 24 months 36 months
RS353jv small 24 months 36 months
RS353jwv small 24 months 36 months
RS353jv-4G medium 24 months 36 months
RS353jwv-4G medium 24 months 36 months
RS353a small 24 months 36 months
RS353aw small 24 months 36 months
RS353awv-4G medium 24 months 36 months
RXL Serie
RXL12100 extra large 24 months 36 months
RXL12500 extra large 24 months 36 months
PSU XL medium 24 months 36 months
W-Serie
W1001n small 24 months 36 months
W1003n small 24 months 36 months
W2003ac small 24 months 36 months
W2003ac-ext small 24 months 36 months
WI1003n small 24 months 36 months
WO1003ac small 24 months 36 months
WO2003ac small 24 months 36 months

For activation you need delivery note or proof of puchase of the device as well as licencing documents of the Warranty Package.

Germany, France, Netherlands, Belgium, Luxemburg, Denmark, Sweden, Austria, Italy, Great Britain, Poland, Portugal, Finland, Switzerland*

* Please note: In Switzerland service times might be delayed.

For other countries please ask you local distributer or local service dealer what offer of warranty extensions are available for you.

  • The Warranty Package has to be activated during the first 3 months after purchase (within the regular warranty period).
  • All parts have to be in good order and condition.
  • The Warranty Package can only be activated for a maximum of 3 years (2+3 years = 5 years).
  • The hardware damage has to be covered by the bintec elmeg GmbH warranty according to the bintec elmeg GmbH General Terms and Conditions. Damages which are caused by the customer by inappropriate use (e.g. damaged frames) are not included in this service.
  • The service only applies for products, for which the Warranty Package has been activated (serial number).
  • The customer is responsible for (de-) installing the devices as well as for the configuration.
  • Arrange a suitable packaging for the transport.
  • The devective device should be sent within a suitably period (within 10 working days) back to the service partner. If not we will chagre you a flat rate for the device.
  • The RMA number for the Warranty Packages must be legible on the return shipment.
  • The replacement device is normally no new equipment. The replacement device is general overhauled so that it correspond in its functionality to new devices. The repair turnaround time is about 5 -10 working days.

 

 

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